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Join Our Team

As the underlying foundation of our Culture philosophy, we truly value our people above all else.  What better way is there to show how much we care about our team members and their support than a robust benefits package!

 

  • Generous company contribution to top-tier health care, dental, and vision coverage. The company pays 80% of premiums for Health, Dental, and Vision Insurance, as well as 100% of the premiums for Life Insurance, Short Term Disability, Long Term Disability, and AD&D Insurance.
  • Company-paid disability insurance, Company-paid life insurance, and Optional voluntary life insurance.
  • Paid Time-Off including: paid holidays, vacation time, bereavement leave, and paid jury duty. Generous PTO and flexibility will allow you to recharge your batteries and spend time with those most important to you – your family and friends.
  • 401k program. We want to help you plan for your future! Pre-tax and Roth 401K options available. Company match up to 4%, with no vesting schedule, and a free session with a retirement-focused financial analyst!
  • Tuition Assistance Program. Growing and developing through education is a cornerstone to our strong workforce! The company will contribute up to $5,000 per calendar year for tuition.
  • Employee assistance program. Our benefits and internal programs stem from the idea of well-being. Health and stability in key areas add up to your whole-being: Financial health, Emotional health, Professional health, Physical health, Community health, and Social health.

Our Current Openings:

Implementation Specialist

Implementation Specialist

Description
​700Credit is the largest provider of credit and compliance solutions to the automotive industry today.

700Credit is a dynamic, exciting place to work. We hire exceptional people and every one of them is empowered to think independently, to take initiative as an employee and to be innovative. 700Credit offers an excellent compensation/benefit package.

Summary
700Credit is searching for a highly motivated Implementation Specialist to join our team. As an Implementation Specialist you are a key contributor in running our implementation process. As a member of the Implementation team you will be responsible for managing the implementation and training of our solutions for new and existing 700Credit clients. Ensuring that all activities occur on time, with a high level of dealer satisfaction, is critical.  You will use your experience and talents to analyze client needs, develop training and solutions tailored to the clients organization and ensure successful implementation of 700Credit services.

Responsibilities

  • Manage the implementation of new and existing clients from beginning-to-end
  • Partners with management and team to determine training needs for internal and external clients.
  • Provide guidance and support to clients on business process improvement and best practices during implementation in order to ensure high success and client adoption of the software.
  • Act as the primary point of contact for clients throughout implementation and for designated clients post implementation.
  • Act as an escalation point for client concerns and facilitate internal communications as needed during implementation process
  • Direct and perform follow-up as necessary to complete projects and elicit customer satisfaction.
  • Follow installation and implementation standards, project plans, and related documentation to ensure a high level of success during the implementation process.
  • Contribute as a positive member of the Implementation team by supporting all members of the team in a productive and constructive manner.
  • Conducts training sessions with clients as a part of implementation process.
  • Track and record all communications with clients.
  • Exchange routine information with members of setup, implementation, and support team, including priorities, timeliness and issues as they arise.

Experience, Skills, and Knowledge

  • 1 to 3 years of experience working in a client service/customer service environment
  • High School diploma or equivalent in education and experience. Bachelor’s degree preferred
  • Proven ability to maintain focus and work effectively with multiple demands
  • Ability to work independently and as a team to accomplish tasks
  • Strong client relationship skills
  • Must be comfortable working in a performance-based and structured environment, while demonstrating high ethical standards
  • Excellent verbal and written communication skills
  • Must be comfortable on the phone

Apply Now

Client Onboarding Specialist

Client Onboarding Specialist

Description
700Credit is the largest provider of credit and compliance solutions to the automotive industry today. 700Credit is a dynamic, exciting place to work. We hire exceptional people and every one of them is empowered to think independently, to take initiative as an employee and to be innovative. 700Credit offers an excellent compensation/benefits package.

Summary
700Credit has a direct hire opportunity for a Client Onboarding Specialist to join the team!

The Client Onboarding Specialist is responsible for ensuring that the company and its clients are in compliance with our vendor partners’ requirements.  The Client Onboarding Specialist also helps onboard new customers, handles consumer dispute processing, and handles customer case tracking.

Responsibilities

  • Work together with other support personnel to jointly execute the onboarding of new customers.
  • Understand the detailed requirements of all vendor partners, ensuring we are meeting all requirements.
  • Work with the sales team and customers to gather required contracts, information, and documentation.
  • Set up new customers in the system and maintain product and pricing information.
  • Assist existing customers with compliance requirements and auditing.
  • Work with team of customer support personnel to field in-bound customer service calls and handle disputes.

Experience, Skills, and Knowledge

  • 2+ years of experience in customer support, sales support, mortgage processing, or similar position strongly preferred
  • Highly organized and high attention to detail
  • Excellent communication and customer service skills
  • Highly accountable, flexible, and effective under pressure in a fast-paced environment
  • Proven ability to multitask
  • Strong ability to work well in a team environment
  • Proficiency in the Microsoft Office suite
  • Salesforce CRM experience a plus

Apply Now

Customer Support Specialist

Customer Support Specialist – Level 1

Description
700Credit is the largest provider of credit and compliance solutions to the automotive industry today.

700Credit is a dynamic, exciting place to work. We hire exceptional people and every one of them is empowered to think independently, to take initiative as an employee and to be innovative.

Summary

700 Credit is searching for a highly motivated Level 1 Customer Support Specialist to join our team.  You will provide a resolution to our end users (customers) by diagnosing and finding solutions to their problem. Solutions include but are not limited to, resolving username and password problems, website help, etc.  Support will be provided by clearly communicating technical solutions in a user friendly, professional manner.

Responsibilities

    • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
    • Gather the customer’s information and determine the issue by analyzing the symptoms
    • Diagnose and resolve issues in a timely manner
    • Document customer interactions in case management tool
    • Identify and escalate issues to Level 2 support in a timely manner
    • Follow up and make scheduled call backs
    • Monitor and maintain a case queue and work towards exceeding baseline metrics regarding open tickets, turnaround time and answer rate.
    • Stay current with system information, changes, and updates
    • Work with internal teams such as, sales, compliance and implementation
    • Offer alternative solutions where appropriate with the objective of retaining the customers’ business
    • Assist with customer setups as requested based on work demands
    • Identify leads for sales team (bonus included for sold leads)
    • Includes participating in rotating after hours support

Preferred Qualifications

  • 1 to 3 years of experience working in a client service/customer service environment
  • High School diploma or equivalent in education and experience. Bachelor’s degree preferred
  • Proven ability to maintain focus and work effectively with multiple demands
  • Ability to work independently and as a team to accomplish tasks
  • Strong client relationship skills
  • Case management and CRM experience a plus
  • Must be comfortable working in a performance based and structured environment while demonstrating high ethical standards
  • Excellent communication skills both verbal and written
  • Must be comfortable on the phone

Apply Now

Consumer Relations Specialist

Consumer Relations Specialist

Description
700Credit is the largest provider of credit and compliance solutions to the automotive industry today.

700Credit is a dynamic, exciting place to work. We hire exceptional people and every one of them is empowered to think independently, to take initiative as an employee and to be innovative.

Summary
700Credit has a direct hire opportunity for a Consumer Relations Specialist to join their team. The Consumer Relations Specialist role is responsible for ensuring that the company and its clients are following the FCRA, state guidelines, and credit bureau consumer requirements for consumer disputes, CFPB, and CPPA requests.  The Consumer Relations investigates and processes the above in addition helps process consumer requests for credit reports, Adverse Action calls, and handles customer case tracking.

Responsibilities

  • Understand the detailed requirements of all vendor partners, ensuring we are meeting all requirements
  • Work with dealerships, consumers, and internal staff to gather required information and documentation
  • Communicate with dealerships and consumers with consumer complaints
  • Complete monthly dealership audits to ensure compliance guidelines are met
  • Work with team of customer support personnel to field in-bound customer service calls and handle disputes
  • Customer case tracking in Salesforce

Experience, Skills, and Knowledge

  • 2+ years of experience in customer support, sales support, mortgage processing, or similar position strongly preferred
  • Highly organized and high attention to detail
  • Ability to manage and meet deadlines with exemplary time management skills
  • Excellent communication and customer service skills
  • Highly accountable, flexible, and effective under pressure in a fast-paced environment
  • Proven ability to multitask
  • Strong ability to work well in a team environment
  • Proficiency in Microsoft Office suite
  • Salesforce CRM experience a plus

Apply Now

Client Success Manager

Client Success Manager

Description
700Credit is the largest provider of credit and compliance solutions to the automotive industry today.

700Credit is a dynamic, exciting place to work. We hire exceptional people and every one of them is empowered to think independently, to take initiative as an employee and to be innovative.

Summary
700Credit has a direct hire opportunity for a Consumer Relations Specialist to join their team. The Consumer Relations Specialist role is responsible for ensuring that the company and its clients are following the FCRA, state guidelines, and credit bureau consumer requirements for consumer disputes, CFPB, and CPPA requests.  The Consumer Relations investigates and processes the above in addition helps process consumer requests for credit reports, Adverse Action calls, and handles customer case tracking.

Responsibilities

  • Understand the detailed requirements of all vendor partners, ensuring we are meeting all requirements
  • Work with dealerships, consumers, and internal staff to gather required information and documentation
  • Communicate with dealerships and consumers with consumer complaints
  • Complete monthly dealership audits to ensure compliance guidelines are met
  • Work with team of customer support personnel to field in-bound customer service calls and handle disputes
  • Customer case tracking in Salesforce

Experience, Skills, and Knowledge

  • 2+ years of experience in customer support, sales support, mortgage processing, or similar position strongly preferred
  • Highly organized and high attention to detail
  • Ability to manage and meet deadlines with exemplary time management skills
  • Excellent communication and customer service skills
  • Highly accountable, flexible, and effective under pressure in a fast-paced environment
  • Proven ability to multitask
  • Strong ability to work well in a team environment
  • Proficiency in Microsoft Office suite
  • Salesforce CRM experience a plus

Apply Now