700 Credit is searching for a highly motivated Implementation Specialist to join our team. As an Implementation Specialist you are a key contributor in running our implementation process. As a member of the Implementation team you will be responsible for managing the implementation and training of our solutions for new and existing 700Credit clients. Ensuring that all activities occur on time, with a high level of dealer satisfaction, is critical.  You will use your experience and talents to analyze client needs, develop training and solutions tailored to the clients organization and ensure successful implementation of 700Credit services.

Responsibilities:

• Manage the implementation of new and existing clients from beginning-to-end.
• Partners with management and team to determine training needs for internal and external clients.
• Provide guidance and support to clients on business process improvement and best practices during implementation in order to ensure high success and client adoption of the software.
• Act as the primary point of contact for clients throughout implementation and for designated clients post implementation.
• Act as an escalation point for client concerns and facilitate internal communications as needed during implementation process.
• Direct and perform follow-up as necessary to complete projects and elicit customer satisfaction.
• Follow installation and implementation standards, project plans, and related documentation to ensure a high level of success during the implementation process.
• Contribute as a positive member of the Implementation team by supporting all members of the team in a productive and constructive manner.
• Conducts training sessions with clients as a part of implementation process.
• Track and record all communications with clients.
• Exchange routine information with members of setup, implementation, and support team, including priorities, timeliness and issues as they arise.

Preferred Qualifications:

• 1 to 3 years of experience working in a client service/customer service environment
• Bachelor’s degree preferred
• Proven ability to maintain focus and work effectively with multiple demands
• Ability to work independently and as a team to accomplish tasks
• Strong client relationship skills
• Must be comfortable working in a performance based and structured environment while demonstrating high ethical standards
• Excellent communication skills both verbal and written
• Must be able comfortable on the phone

700Credit has a direct hire opportunity for a Compliance Coordinator to join the team! The Compliance Coordinator is responsible for ensuring that the company and its clients are in compliance with our vendor partners’ requirements. The Compliance Coordinator also helps onboard new customers, handles consumer dispute processing, and handles customer case tracking.

Responsibilities:

• Work together with other support personnel to jointly execute the onboarding of new customers
• Understand the detailed requirements of all vendor partners, ensuring we are meeting all requirements
• Work with the sales team and customers to gather required contracts, information, and documentation
• Set up new customers in the system, and maintain product and pricing information
• Work with team of customer support personnel to field in-bound customer service calls and handle disputes

Job Requirements:

• 2+ years of experience in customer support, sales support, mortgage processing, or similar position strongly preferred • Highly organized and high attention to detail
• Excellent communication and customer service skills
• Highly accountable, flexible, and effective under pressure in a fast-paced environment
• Proven ability to multitask
• Strong ability to work well in a team environment
• Proficiency the in Microsoft Office suite
• Salesforce CRM experience is a plus

700Credit has a direct hire opportunity for a Senior. NET Developer to join their team! We are looking for someone with advanced development knowledge and experience in Microsoft development technologies. The Senior .NET Developer will support and enhance customer applications, web services, MS SQL database, and administrative applications. This position requires the candidate to work with the development team to deliver complex technical solutions to support organizational growth. The ideal candidate should have strong knowledge in object-oriented programming and application architecture. Candidate should be capable of supporting comprehensive and complex enterprise solutions. The candidate must assist in application delivery using standard SDLC (software development life cycle) for application enhancements, fixes, and system integrations.

Responsibilities

• Assist with full software life cycle (SLC) of various application enhancements.
• Responsible for support and administration of web service-based applications.
• Assist in development of web service integrations with new business customers.
• Assist in development of custom reports with business stakeholders.
• Assist with building internal processes, procedures, and methodologies, and work with Senior Developers to ensure process is repeatable and efficient.
• Review software code to ensure compliance with established standards.
• Assist with documenting new application development standards.
• Build and execute test plans and scripts as required. Document application behaviors, results, and issues.
• Utilize company configuration management practices for code check in/check out, version control, and overall management.
• Provide leadership and mentorship to development team members.
• Partner with the Development Manager in analyzing, estimating, and assigning work.

Required:

• 8+ years of C# professional development experience
• Experience in Designing application database and performance turning SQL server
• Experience in various webservices and architectures
• Experience in designing and architecting applications
• Skilled in using Visual studio and SQL server management studio
• Experience in Web Development and in developing and understanding web services
• Knowledge of Code Repository systems including GIT
• Willingness and aptitude for working with various new infrastructure technologies as needs arise

Preferred:

• Experience in Azure Dev ops and building CI/CD pipelines
• Knowledge of Object-oriented programming and design patterns
• Knowledge of Application security
• Knowledge of reporting tools like SSRS
• Experience interfacing with business stakeholders

Experience leading a team of developers preferred

The 700Credit Regional Account Executive is responsible for contacting, selling and relationship building with New 700Credit Accounts – both Franchise and Independent Retailers.  The ideal Regional Account Executive must demonstrate strong negotiation, interpersonal communication, and problem-solving skills, which will enhance long-term client relationships.  The Regional Account Executive must have a thorough knowledge of 700Credit products and services, and must stay up to date on industry trends and how they may influence the customers’ needs.   The ideal candidate will also possess a background in business to business sales in the automotive industry.   The position requires effective communication with General Managers, Controllers and the decision makers of auto dealerships. It also requires the ability to work independently in a fast paced, reward-based environment.

Responsibilities

• Accountable for contacting, selling and relationship building with New 700Credit Accounts (both Franchise and Independent Retailers) in assigned territories and accounts.
• Proficient in all stages of the sales cycle: cold calling, appointment setting, needs analysis, high impact product demonstrations, cost comparisons, upselling, and closing.
• Post-Sales Support, when necessary
• Prospecting and Identify sales opportunities to increase the use of 700Credit within dealerships.

• Proficient in working with Agent and Affiliates: Building Relationships that enhance 700Credit Business
• Manage an assigned group of clients; develop and maintain strong relationships with dealerships and dealership groups
• Identify business opportunities with existing clients to achieve revenue growth
• Analyze and resolve client issues or assist in resolutions
• Analyze existing business processes around usage of 700 Credit products
• Deliver high impact meetings and presentations to key dealership personnel focused on value and continued process improvement
• Inform clients of new product features
• Gather and analyze customer feedback and develop new techniques to ensure customer satisfaction
• Provide excellent customer service
• Documentation of all client interaction in Salesforce

Experience, Skills, and Knowledge 

• 2 years’ experience in account management, or sales with an ability to establish customer relationships strongly preferred
• Strong level of automotive industry knowledge and Dealership processes preferred
• Experience working within the retail Automotive Industry is preferred
• Strong organizational skills are a must
• Excellent phone skills and customer service skills

• Exemplary interpersonal, communication and presentation skills
• Ability to understand and present new product concepts to marketplace
• Ability to formulate sales plan for designated territory, region and specific client portfolios
• Be a self-starter, able to work independently and collaboratively
• Ability to succeed in a competitive, high-performance work environment
• Bachelor Degree preferred or equivalent work experience
• Ability to travel up to 25%