700Credit has a direct hire opportunity for a Compliance Coordinator to join the team! The Compliance Coordinator is responsible for ensuring that the company and its clients are in compliance with our vendor partners’ requirements. The Compliance Coordinator also helps onboard new customers, handles consumer dispute processing, and handles customer case tracking.

Responsibilities:

• Work together with other support personnel to jointly execute the onboarding of new customers
• Understand the detailed requirements of all vendor partners, ensuring we are meeting all requirements
• Work with the sales team and customers to gather required contracts, information, and documentation
• Set up new customers in the system, and maintain product and pricing information
• Work with team of customer support personnel to field in-bound customer service calls and handle disputes

Job Requirements:

• 2+ years of experience in customer support, sales support, mortgage processing, or similar position strongly preferred • Highly organized and high attention to detail
• Excellent communication and customer service skills
• Highly accountable, flexible, and effective under pressure in a fast-paced environment
• Proven ability to multitask
• Strong ability to work well in a team environment
• Proficiency the in Microsoft Office suite
• Salesforce CRM experience is a plus

The 700Credit Regional Account Executive is responsible for contacting, selling and relationship building with New 700Credit Accounts – both Franchise and Independent Retailers.  The ideal Regional Account Executive must demonstrate strong negotiation, interpersonal communication, and problem-solving skills, which will enhance long-term client relationships.  The Regional Account Executive must have a thorough knowledge of 700Credit products and services, and must stay up to date on industry trends and how they may influence the customers’ needs.   The ideal candidate will also possess a background in business to business sales in the automotive industry.   The position requires effective communication with General Managers, Controllers and the decision makers of auto dealerships. It also requires the ability to work independently in a fast paced, reward-based environment.

Responsibilities 

• Accountable for contacting, selling and relationship building with New 700Credit Accounts (both Franchise and Independent Retailers) in assigned territories and accounts.
• Proficient in all stages of the sales cycle: cold calling, appointment setting, needs analysis, high impact product demonstrations, cost comparisons, upselling, and closing.
• Post-Sales Support, when necessary
• Prospecting and Identify sales opportunities to increase the use of 700Credit within dealerships.

• Proficient in working with Agent and Affiliates: Building Relationships that enhance 700Credit Business
• Manage an assigned group of clients; develop and maintain strong relationships with dealerships and dealership groups
• Identify business opportunities with existing clients to achieve revenue growth
• Analyze and resolve client issues or assist in resolutions
• Analyze existing business processes around usage of 700 Credit products
• Deliver high impact meetings and presentations to key dealership personnel focused on value and continued process improvement
• Inform clients of new product features
• Gather and analyze customer feedback and develop new techniques to ensure customer satisfaction
• Provide excellent customer service
• Documentation of all client interaction in Salesforce

Experience, Skills, and Knowledge 

• 2 years’ experience in account management, or sales with an ability to establish customer relationships strongly preferred
• Strong level of automotive industry knowledge and Dealership processes preferred
• Experience working within the retail Automotive Industry is preferred
• Strong organizational skills are a must
• Excellent phone skills and customer service skills

• Exemplary interpersonal, communication and presentation skills
• Ability to understand and present new product concepts to marketplace
• Ability to formulate sales plan for designated territory, region and specific client portfolios
• Be a self-starter, able to work independently and collaboratively
• Ability to succeed in a competitive, high-performance work environment
• Bachelor Degree preferred or equivalent work experience
• Ability to travel up to 25%